Complaint 1925519

2020 RAM 5500 • SERVICE BRAKES, HYDRAULIC • incident Jul 15, 2023

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1925519
Make
RAM
Model
5500
Model Year
2020
Incident Date
Jul 15, 2023
Date Received
Sep 6, 2023
Data As Of
Aug 1, 2026

Complaint Summary

SERVICE BRAKES, HYDRAULIC

Owner Narrative

The contact owns a 2020 Ram 5500. The contact received notification of NHTSA Campaign Number: 22V759000 (Service Brakes, Hydraulics). The contact stated that while driving at an undisclosed speed and towing a trailer, while attempting to stop the vehicle, the contact noticed that the vehicle failed to stop within a reasonable amount of time. The contact stated that the vehicle had lost proper braking functionality. Several unknown warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 150,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.