Complaint 1907813
2012 FORD FIESTA • POWER TRAIN • incident Jul 2, 2023
- Complaint ID
- 1907813
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2012
- Component
- POWER TRAIN
- Incident Date
- Jul 2, 2023
- Date Received
- Jul 7, 2023
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
On a relatively short trip I experience problems with the automatic Transmission. It was not shifting properly. Downshift from high gear to low gear way to quickly. RPMS up above 2500. Also too many rpms at stop; had be sure to hold down brake. Very poor deceleration. Danger to merger. This happened one day before we received "Customer Satisfaction Program 14M02" from Ford. Which offered to replace TCM. Before contacting Ford dealer took to my mechanic who confirmed condition and said UNSAFE TO DRIVE. I then Called Ruge's Ford in Rhinebeck who said part is unavailable anywhere in United States. They are going to continue to try and locate a part
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.