Complaint 1896715
2012 FORD FIESTA • POWER TRAIN • incident Sep 28, 2022
- Complaint ID
- 1896715
- Make
- FORD
- Model
- FIESTA
- Model Year
- 2012
- Component
- POWER TRAIN
- Incident Date
- Sep 28, 2022
- Date Received
- May 22, 2023
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
The contact owns a 2012 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the "Transmission Malfunction, Service Now" message was displayed. The vehicle was taken to a local dealer, where it was diagnosed that the transmission control module (TCM) needed to be replaced; however, the part for the repair was on backorder. The vehicle was repaired; however, the contact then stated that while driving at an undisclosed speed, a loud abnormal sound was heard. The vehicle was taken back to the dealer, where it was diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 101,347.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.