Complaint 1790249
2013 TOYOTA HIGHLANDER • VISIBILITY:SUN/MOON ROOF ASSEMBLY • incident Jan 25, 2022
- Complaint ID
- 1790249
- Make
- TOYOTA
- Model
- HIGHLANDER
- Model Year
- 2013
- Component
- VISIBILITY:SUN/MOON ROOF ASSEMBLY
- Incident Date
- Jan 25, 2022
- Date Received
- Jan 25, 2022
- Data As Of
- Aug 1, 2026
Complaint Summary
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Owner Narrative
The contact owns a 2013 Toyota Highlander. The contact stated while his wife was driving 60 MPH, she heard an abnormally loud sound coming from the vehicle. The driver veered to the side of the road and inspected the vehicle but found no issue with the vehicle. She re-entered the vehicle and opened the sunroof and shards of broken glass fell inside the vehicle from the sunroof. The driver stated that no object had struck the sunroof glass to cause the sunroof glass to shatter. The vehicle was restarted and driven to the residence. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 186,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.