Complaint 1743115
2013 TOYOTA HIGHLANDER • AIR BAGS • incident Apr 14, 2021
- Complaint ID
- 1743115
- Make
- TOYOTA
- Model
- HIGHLANDER
- Model Year
- 2013
- Component
- AIR BAGS
- Incident Date
- Apr 14, 2021
- Date Received
- Apr 23, 2021
- Data As Of
- Aug 1, 2026
Complaint Summary
AIR BAGS
Owner Narrative
TL* THE CONTACT OWNS A 2013 TOYOTA HIGHLANDER, THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH AND SWERVED TO AVOID A CAT, IT RESULTED IN CRASHING INTO A METAL TELEPHONE POLE. THE AIR BAGS DID NOT DEPLOY. ADDITIONALLY, THE SEAT BELT FAILED TO RETRACT. THE VEHICLE WAS TAKEN TO LARRY H. MILLER LEXUS SPOKANE1030 W 3RD AVE, SPOKANE, WA 99201: (509) 293-6074 BUT WAS NOT DIAGNOSED OR REPAIRED. THE DRIVER STRUCK THE STEERING WHEEL WITH HER CHEST AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WAS NO REPORTED FIRE. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE.THE FAILURE MILEAGE WAS 148,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.