Complaint 1685946

Complaint Summary

FUEL SYSTEM, GASOLINE

Owner Narrative

TL* THE CONTACT OWNS A 2005 FORD EXPLORER. THE CONTACT STATED THAT SHORTLY AFTER REFUELING, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THE CONTACT STATED THAT THE VEHICLE THEN ABRUPTLY ACCELERATED AT A HIGH RATE OF SPEED WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. ALSO, THE LOW OIL PRESSURE WARNING LIGHT AND CHECK TRANSMISSION WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED THAT THEY WERE CLOSE TO HOME SO THEY PULLED INTO THE DRIVEWAY TO CHECK THE OIL LEVEL, WHICH WAS LOW. THE CONTACT TOOK THE VEHICLE TO A CERTIFIED MECHANIC WHO DIAGNOSED THAT THE ENGINE BEARING NEEDED TO BE REPAIRED DUE TO DAMAGE CAUSED BY A DEFECTIVE OIL SENSOR NOT PROPERLY INFORMING THE CONTACT WHEN THE OIL LEVEL WAS LOW. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CONTACTED THE DEALER CAPITAL CITY FORD LOCATED AT 8623 E. WASHINGTON ST, INDIANAPOLIS, IN 46219) WHO INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 250,406. INVALID VIN.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.