Complaint 1671845

2013 TOYOTA HIGHLANDER • UNKNOWN OR OTHER • incident Jan 1, 2019

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1671845
Make
TOYOTA
Model
HIGHLANDER
Model Year
2013
Component
UNKNOWN OR OTHER
Incident Date
Jan 1, 2019
Date Received
Jun 24, 2020
Data As Of
Aug 1, 2026

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

THE FRONT PASSENGER DOOR AND DRIVER DOOR LOCK/ACTUATOR DOES NOT WORK. THE PASSENGER DOOR FIRST HAPPENED 1 TO 1.5 YEARS AGO. I HAVE NOT FIXED IT BECAUSE OF THE OUTRAGEOUS COST. NOW, THE DRIVER DOOR ACTUATOR/DOOR LOCK IS EXHIBITING THE SAME SYMPTOMS AND WILL SOON CEASE TO WORK. TOYOTA HAS NO WARRANTY PROGRAM OR RECALL ON THIS EVEN THOUGH IT IS A KNOWN ISSUE WITH THIS YEAR AND MODEL. I THINK HAVING YOUR DOOR LOCKS NOT WORK IS A SAFETY ISSUE AND REQUEST THAT THIS BE FOUND TO BE AN ISSUE TOYOTA MUST COVER AS SOON AS POSSIBLE. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.