Complaint 1656913

2013 TOYOTA HIGHLANDER • SERVICE BRAKES • incident Feb 27, 2016

Crash
Yes
Fire
No
Injuries
0
Deaths
0
Complaint ID
1656913
Make
TOYOTA
Model
HIGHLANDER
Model Year
2013
Component
SERVICE BRAKES
Incident Date
Feb 27, 2016
Date Received
Apr 1, 2020
Data As Of
Aug 1, 2026

Complaint Summary

SERVICE BRAKES

Owner Narrative

TL* THE CONTACT OWNED A 2013 TOYOTA HIGHLANDER. THE CONTACT STATED WHILE DRIVING INTO A PARKING SPACE, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKES FAILED TO ENGAGE. DUE TO THE FAILURE, THE VEHICLE WENT OVER THE PARKING SPACE, TRAVELING DOWN A HILL ABOUT 40 FEET DOWN LANDING ON THE FRONT GRILLE OF THE VEHICLE. THE CONTACT STATED THAT NO AIR BAGS DEPLOYED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNKNOWN TOYOTA DEALERSHIP WHERE THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS BY THE DEALERSHIP. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 73,000.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.