Complaint 1656507

Complaint Summary

FUEL/PROPULSION SYSTEM

Owner Narrative

THE H3 WILL NOT START. DASH SCREEN KEEPS SHOWING THE PASSLOCK ACTIVATED AND WON'T TURN OFF. COMPUTER THINKS THE H3 IS BEING STOLEN. I HAVE TRIED TO RESET AND NO LUCK. I HAD THIS PROBLEM ABOUT 4 WEEKS AGO AND CHANGED THE FUEL PUMP. THEN IT HAPPENED AGAIN LAST WEEK AND NOW ON 28 MARCH 2020. ENGINE IS TURNING OVER AND ELECTRICAL SYSTEMS LIGHT UP, BUT SOUNDS LIKE FUEL IS NOT GETTING INTO THE FUEL PUMP AGAIN. AFTER DOING SOME RESEARCH, FINDING OTHERS HAVING THE SAME PROBLEM. RECOMMENDED PROCEDURE IS TO WAIT 10 MIN, STILL NO LUCK. WAITING 15 MIN SEEMED TO WORK BEFORE, BUT NOW IT DOESN'T. HOW AM I SUPPOSED TO BE SAFELY IN THE VEHICLE, DRIVE SOMEWHERE AND THEN IT STALLS AGAIN? I AM THE ORIGINAL OWNER AND HAVEN'T HAD THIS ISSUE UNTIL IT STARTED 4 WEEKS AGO. WHAT IF THIS HAPPENS WHILE I AM DRIVING ON THE HIGHWAY AND FUEL STOPS GOING TO THE PUMP? THIS COULD CAUSE A MULTI-VEHICLE ACCIDENT.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.