Complaint 1651821

2017 CHEVROLET SILVERADO • ELECTRICAL SYSTEM • incident Feb 10, 2020

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1651821
Make
CHEVROLET
Model
SILVERADO
Model Year
2017
Component
ELECTRICAL SYSTEM
Incident Date
Feb 10, 2020
Date Received
Mar 4, 2020
Data As Of
Aug 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE AIR CONDITIONER BLEW HOT AIR WHEN TURNED ON. THE VEHICLE WAS TAKEN TO THE CHEVROLET OF BOISE LOCATED AT (12300 W FAIRVIEW AVE, BOISE, ID 83713), WHERE IT WAS DIAGNOSED THAT THE CONDENSER WAS CRACKED. THE DEALER STATED THAT IT WAS A RECURRING FAILURE FROM 2015 AND 2016 MODELS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE DEALER ALSO STATED THAT THE FORWARD DRIVE ENGAGEMENT SWITCH SHOULD NOT BE LEFT ON AUTO, TO AVOID AUTOMATIC SWITCH FROM TWO TO FOUR DRIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.*DT*JB

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.