Complaint 1642107

2017 CHEVROLET SILVERADO • POWER TRAIN • incident Feb 22, 2019

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1642107
Make
CHEVROLET
Model
SILVERADO
Model Year
2017
Component
POWER TRAIN
Incident Date
Feb 22, 2019
Date Received
Jan 29, 2020
Data As Of
Aug 1, 2026

Complaint Summary

POWER TRAIN

Owner Narrative

THE TRANSMISSION ON THIS TRUCK HAS NOT BEEN RIGHT FROM THE BEGINNING. WHEN STARTING IN THE MORNING IT WILL DO ONE OF THREE THINGS: SURGES AND TRANSMISSION SKIPS, HESITATE AND THEN RACE OR JUMP AHEAD, OR CHUNK AND THUNK LIKE IT REALLY DOESN'T WANT TO GO TO WORK AND SHIFTS HARD WHEN IT DOES. I KEEP ASKING WHEN GM WILL TAKE CARE OF THIS PROBLEM AND I KEEP GETTING THE RUN AROUND. I HAVE BROUGHT IT IN 3X, HAVE HAD DIAGNOSTICS RUN, TRANSMISSION FLUSHED AND OF COURSE IT HAS NOT HELPED. I AM NOW BRINGING IT BACK TO CHEVY DEALER AND NOW THEY SAY I HAVE TO DO THE NEXT STEP ACCORDING TO GM WHICH IS PUT IN A NEW TORQUE CONVERTER. I BOUGHT A BEAUTIFUL TRUCK THAT RUNS LIKE CRAP AND I AM VERY FRUSTRATED.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.