Complaint 1637710
2017 CHEVROLET SILVERADO • SERVICE BRAKES • incident Dec 6, 2019
- Complaint ID
- 1637710
- Make
- CHEVROLET
- Model
- SILVERADO
- Model Year
- 2017
- Component
- SERVICE BRAKES
- Incident Date
- Dec 6, 2019
- Date Received
- Jan 15, 2020
- Data As Of
- Aug 1, 2026
Complaint Summary
SERVICE BRAKES
Owner Narrative
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TRAVELING AT 70 MPH, THE BRAKES FAILED TO OPERATE. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITH HIS EMERGENCY BRAKE AND PULLED THE VEHICLE OFF TO THE SIDE OF THE ROAD. THE CONTACT TOOK THE VEHICLE TO BOB STALL CHEVROLET (7601 ALVARADO RD, LA MESA, CA 91942) TO HAVE THE VEHICLE SERVICED UNDER NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC);HOWEVER, THE DEALER DID NOT HAVE THE PARTS TO SERVICE THE VEHICLE. THE VEHICLE REMAINED IN THEIR POSSESSION FOR 6 WEEKS. THE CONTACT REQUESTED A LOANER VEHICLE WHICH WAS DENIED. THE MANUFACTURER HAD BEEN NOTIFIED OF MATTER AND HAVE OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.