Complaint 1547681

Complaint Summary

AIR BAGS

Owner Narrative

TL* THE CONTACT OWNS A 2005 FORD EXPLORER. WHILE THE CONTACT WAS REVERSING OUT OF THE DRIVEWAY, THE VEHICLE WAS PLACED INTO DRIVE AND ACCELERATED ON ITS OWN. THE ACCELERATOR PEDAL BECAME STUCK AT 60 MPH. THE VEHICLE WENT THROUGH A BACKYARD, DROVE OVER A CURB, DROVE THROUGH A NEIGHBOR'S BACKYARD, AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED TWO BLACK EYES AND A CONCUSSION THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CRASH WAS NOT IN RELATION TO ANY RECALL. THE FAILURE MILEAGE WAS 108,673.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.