Complaint 1476722

Complaint Summary

UNKNOWN OR OTHER

Owner Narrative

2006 FORD EXPLORER, EDDIE BAUER EDITION. THE ELECTRONIC THROTTLE BODY (ETB) FAILS, BECOMES DEFECTIVE, AND HAS BEEN REPLACED FIVE TIMES IN LESS THAN TWO YEARS. WITHOUT WARNING, THE VEHICLE WILL DISPLAY POOR PERFORMANCE, ERRATIC RPM'S, LOOSE POWER, AND EVEN STALL. ALL INDICATIONS POINT TO THE ETB; CODES AND MECHANIC EXPERIENCE SUGGEST REPLACING ETB, ONLY TO HAVE SAVE ISSUE ARISE AGAIN IN TWO TO THREE MONTHS, IF NOT WEEKS, OR EVEN DAYS, AFTER REPLACEMENT. OFTEN, BUT NOT ALWAYS, THE "WRENCH" ICON (LIMP HOME) TURNS ON, AND, OFTEN, HOWEVER, NOT ALWAYS, THE CHECK ENGINE LIGHT. A RESTART OF VEHICLE, THE "WRENCH" ICON TURNS OFF, AND VEHICLE WILL DRIVE, HOWEVER, CONTINUES TO PERFORM POORLY. THE ABOVE OCCURS IN ALL KINDS OF WEATHER, AND TIMES OF DAY, OR YEAR, WITHOUT WARNING, NO MATTER THE DIVING CONDITIONS. THE PROBLEMS ARE INCONSISTENT AND IRREGULAR. THE SYMPTOMS MAY OCCUR ON FIRST START IN DRIVEWAY, ON BUSY STREET, OR IDLING IN SCHOOL PICK-UP LINE. WHEN THE ETB IS REPLACED, THE VEHICLE DRIVES AS MANUFACTURE INTENDED, DEMONSTRATING THE ISSUE IS WITH THE ETB, AS NUMEROUS MECHANICS HAVE DIAGNOSED, FROM THE FORD DEALERSHIP TO MANY NAME-BRAND AND LOCAL AUTO REPAIR SHOPS. THE REPLACED-ELECTRONIC THROTTLE BODIES PERFORM WELL FOR INCONSISTENT TIME PERIODS NO MATTER OF THE MANUFACTURER. OEM ETB DO NOT SEEM TO LAST ANY LONGER THAN AFTER-MARKET ETB'S.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.