Complaint 1378713
2008 FORD EXPLORER • POWER TRAIN • incident May 17, 2016
- Complaint ID
- 1378713
- Make
- FORD
- Model
- EXPLORER
- Model Year
- 2008
- Component
- POWER TRAIN
- Incident Date
- May 17, 2016
- Date Received
- May 17, 2017
- Data As Of
- Aug 1, 2026
Complaint Summary
POWER TRAIN
Owner Narrative
TL* THE CONTACT OWNS A 2008 FORD EXPLORER. AT ANY GIVEN MOMENT, WHETHER THE VEHICLE WAS IDLING OR MOVING, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE LOST ALL POWER. THE CONTACT WOULD HAVE TO WAIT UNTIL THE VEHICLE'S COMPUTER SYSTEM REBUILT ITSELF IN ORDER FOR THE POWER TO RETURN SO THE VEHICLE COULD BE FUNCTIONAL. THE CONTACT'S HUSBAND, A CERTIFIED MECHANIC, REBUILT THE TRANSMISSION AND RECONFIGURED THE WIRING ON THE VEHICLE, BUT THE FAILURE RECURRED. A CERTIFIED MECHANIC DIAGNOSED THAT THE VEHICLE'S PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.
Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.