Complaint 1360631

Complaint Summary

WHEELS

Owner Narrative

REPLACED 4 NEW TIRES ON MY FORD F-250 TRUCK 9/20/2013. YOKOHAMA GEOLANDAR H/T-S, LT235/85R16. ON APPROXIMATELY 5/10/2016, WHILE ON FREEWAY,BEGAN TO FEEL A VIBRATION WHILE DRIVING. FELT LIKE WHEEL OUT OF BALANCE. THE LEFT REAR TIRE TREAD CAME OFF THE TIRE CAUSING SEVERE DAMAGE TO THE TRUCK BED. APPROXIMATELY 28,500 MILES ON THE TIRES. TIRE REMAINED INFLATED. I CONTACTED YOKOHAMA TO OPEN A CASE FILE. I SENT THEM THE TIRE FOR EXAMINATION PER THEIR REQUEST. THEY SENT ME THE ANALYSIS BACK WITH A BUNCH OF PHOTOS BLAMING THE FAILURE ON ROAD DEBRIS. APPROXIMATELY 5 WEEKS LATER ON 7/2/2016 I EXPERIENCED THE SAME VIBRATION WHILE ON A TRIP OUT OF TOWN. THIS TIME THE RIGHT REAR TIRE TREAD CAME OFF THE TIRE CAUSING SEVERE DAMAGE TO THE RIGHT SIDE TRUCK BED. APPROXIMATELY 29,000 MILES ON THE SECOND TIRE. CONTACTED YOKOHAMA TO OPEN ANOTHER CASE FILE. CURRENTLY IN LITIGATION AS OF 3/3/2017 FOR $7,111 FOR VEHICLE DAMAGE AND 4 NEW TIRES. FORTUNATELY NOBODY WAS HURT BECAUSE OF THESE DEFECTIVE TIRES.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.