Complaint 1296579

2009 FORD EXPLORER • STRUCTURE:BODY • incident Jul 7, 2016

Crash
No
Fire
No
Injuries
1
Deaths
0
Complaint ID
1296579
Make
FORD
Model
EXPLORER
Model Year
2009
Component
STRUCTURE:BODY
Incident Date
Jul 7, 2016
Date Received
Jul 8, 2016
Data As Of
Aug 1, 2026

Complaint Summary

STRUCTURE:BODY

Owner Narrative

2009 FORD EXPLORER REAR WINDOW HINGE BROKE, CAUSING THE WINDOW GLASS TO DROP. I WAS AT THE REAR OF THE VEHICLE, PUSHED THE WINDOW RELEASE BUTTON, WINDOW STARTED TO OPEN, THEN THE HINGE GAVE OUT. WAS ABLE TO CATCH WITH RIGHT HAND, PINNING MY WRIST AGAINST THE GLASS AND REAR HATCH. I SEE A SIMILAR SAFETY RECALL 04S20 WAS ISSUED FOR 2002 - 2005 VEHICLES FOR THE SAME ISSUE, SAME HINGE BEING USED ON MY 2009.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.