Complaint 1286273

2007 FORD EXPLORER • ELECTRICAL SYSTEM • incident Aug 3, 2015

Crash
No
Fire
No
Injuries
0
Deaths
0
Complaint ID
1286273
Make
FORD
Model
EXPLORER
Model Year
2007
Component
ELECTRICAL SYSTEM
Incident Date
Aug 3, 2015
Date Received
May 31, 2016
Data As Of
Aug 1, 2026

Complaint Summary

ELECTRICAL SYSTEM

Owner Narrative

I BOUGHT THE CAR FROM A FORD DEALER USED 2 YEARS AGO. IT WAS A ONE OWNER VEHICLE. THIS PROBLEM STARTED ABOUT SIX MONTHS AFTER PURCHASE AND HAS BEEN CONTINUING SINCE AND OVER THE LAST 3 MONTHS HAS BEEN MORE AND MORE FREQUENT. CAR WILL SUDDENLY DISPLAY THE YELLOW BOX AND WRENCH ON THE STATUS SCREEN IN DASH BOARD AND IF CRUISE IS SET, THE CRUISE WILL TURN OFF. IT WILL START LUNGING, THEN STOP COMPLETELY. AFTER SEVERAL TRIES I CAN FINALLY GET IT STARTED. THEN IT WILL START RUNNING, STOP, START AND WILL ONLY REV TO LOW RPM'S AND MOVE VERY SLOWLY. THE SAFETY ISSUE OCCURS WHEN IT COMPLETELY STOPS RUNNING SUDDENLY WHILE TRAVELING AT 40-70 MPH. THE POWER STEERING NO LONGER WORKS AND THE POWER BRAKES ARE VERY HARD TO USE.

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.