Complaint 1149991

Complaint Summary

ELECTRONIC STABILITY CONTROL (ESC)

Owner Narrative

ON OR ABOUT DEC 17, 2014, WE WERE LEAVING A SCHOOL FUNCTION AROUND 7 PM. THE LOW BEAM LIGHTS WENT OUT UNSUSPECTING; WE ONLY HAD ACCESS TO HIGH BEAM LIGHTS. WE STOPPED SEVERAL TIMES TO CHECK CONNECTIONS BUT NO RESULT. WE ALSO TURNED THE VEHICLE OFF/ON TO TRY AND RESET BUT NO RESULT. HAVE NOT HAD ANOTHER OCCURRENCE. WE LEARNED VIA NEWS THAT A RECALL HAS BEEN ISSUED FOR THIS PROBLEM ON 2006-2009 GMC ENVOY. COLONIAL AUTO CENTER GMC DEALER (CHARLOTTESVILLE) IS ADVISING THERE IS NO RECALL...THEY WERE CALLED ON 01/21/15. ALSO, A "SERVICE STIBI CONTROL" MESSAGE ALWAYS APPEARS. IT HAS BEEN CHECKED BY A COUPLE DEALERS. COLONIAL CHANGES A BOOSTER AND MESSAGE CONTINUES TO COME ON... *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.