Complaint 1112754

Complaint Summary

AIR BAGS

Owner Narrative

SERVICE AIR BAG WARNING LIGHT HAS BEEN ON SINCE 2007, WHEN VEHICLE WAS STILL UNDER WARRANTY. HAS BEEN TO BOB GRIMM CHEVROLET IN MORTON, IL FOR THIS SAME PROBLEM APPROX 9 TIMES. I NO LONGER LIVE IN THE VICINITY OF THIS DEALER, AND WOULDN'T WANT THEM WORKING ON IT AGAIN SINCE THEY HAVE BEEN UNABLE TO REPAIR MULTIPLE TIMES. WRITTEN COMMUNICATION TO GM ALL THE WAY UP TO CEO HAS NOT RESOLVED THIS ISSUE. JACK SCHMITT CHEVROLET IN O'FALLON, IL DID A DIAGNOSTIC AND REPORTED THE AIR BAG IN MY VEHICLE IS USED. NOBODY HAS EVER WORKED ON THE TRUCK REGARDING THE AIR BAG EXCEPT BOB GRIMM CHEVROLET. MY UNDERSTANDING IS WHEN THIS LIGHT IS ON, THE AIR BAG WILL NOT DEPLOY, ENDANGERING MY LIFE. *TR

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.