Complaint 1031931

Complaint Summary

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Owner Narrative

THERE APPEARS TO BE A MANUFACTURING DEFECT IN MATERIAL OR WORKMANSHIP THAT HAS CAUSED THE FOLLOWING STRUCTURAL/SYSTEM FAILURES FROM NORMAL OPERATION: 1) PASSENGER SIDE COCKPIT FLOORING HAS SEPARATED FROM THE COACH FRAME STARTING FROM THE FRONT OF THE COACH AND CONTINUING ALONG THE ENTIRE LENGTH OF THE COCKPIT AND POSSIBLY BEYOND TO UNDER THE DINETTE SEATING AREA. THE SEPARATION IS VISIBLE FROM UNDERNEATH THE MOTOR HOME AS WELL AS FROM THE COCKPIT PASSENGER SEATING AREA WHERE THE ROAD IS VISIBLE WHILE DRIVING. 2) THE DASHBOARD HAS DETACHED FROM THE FRAME. THE DASHBOARD FLOATS' UP AND DOWN WHILE DRIVING, PRESUMABLY AS A RESULT OF THE FLOOR SEPARATION ISSUE NOTED ABOVE. THE MOVEMENT OF THE DASHBOARD IS PREDOMINATELY ON THE PASSENGER SIDE BUT IS ALSO EVIDENT ON THE DRIVER SIDE. 3) THE PASSENGER SIDE MAGAZINE RACK/SHELF/CUP HOLDER UNIT HAS COMPLETELY SEPARATED FROM THE WALL OF THE COACH, PRESUMABLY AS A RESULT OF THE FLOOR SEPARATION ISSUE NOTED ABOVE. 4) THE CABINET UNIT ABOVE THE DINETTE SEATING AREAS OF THE COACH IS SEPARATING FROM THE WALL/FRAME OF THE COACH. 5) THE DASHBOARD SAFETY VIDEO CAMERA IMAGE DURING TURN, BACK-UP OR STATIC OPERATION DOES NOT WORK CORRECTLY. THE PICTURE CONTINUALLY ROLLS, DIMS IN CONTRAST AND/OR TURNS OFF FOR EXTENDED PERIODS OF TIME. 6) THE KITCHEN COUNTER TOP TO THE RIGHT OF THE SINK HAS SEPARATELY FROM THE WALL AND FROM THE BACK-SPLASH ABOVE THE COUNTER. THE BOTTOM RIGHT SIDE OF THE COUNTER CABINET UNIT HAS SEPARATED FROM THE SLIDE-OUT BASE. MOTOR HOME CAN NOT BE DRIVEN WITHOUT SIGNIFICANT RISK OF INJURY OR DEATH TO OCCUPANTS. UPDATED 2/12/14*CN

Owner-submitted narrative on file with NHTSA. Complaint narratives are self-reported and have not been verified.